TMA Newsletter, Vol 5, Issue 1

Transverse Myelitis Association
Volume 5 Issue 1
December 2002
Page 51

We Don’t Want to Lose You
And Finding You Has Become Very Expensive

Please keep us informed of any changes to your mailing address, your phone number and your email address. You can send changes to me via email at ssiegel[AT SIGN]myelitis.org you can send changes to me by mail, you can call me (614)766-1806; or you can fill out a change of information form on the web site: http://www.myelitis.org/memberform.htm – just click on the box indicating that you are changing existing information.

The Association does all of our mailings using the postal service bulk, not-for-profit rate within the United States and our territories and protectorates. We save a considerable amount of money by doing our mailings in this fashion. Unfortunately, when you move and don’t provide us with the change, our mail will not be forwarded to you, after your grace period, and this class of mail is not returned to the sender. Thus, we have no idea as to whether you received the mailing or not, and we are not made aware of the change by the post office.

As a result of this situation, I had to do a mailing this year that was devoted to checking the accuracy of the TMA membership database. The process involved a lot of work, a lot of money and about four months of time to complete. I had to make hundreds of changes to our member’s information and we lost about 200 people due to our inability to find them via the mail, email or phone. I have to say that it was very painful to lose that many people in such a short period of time. And the cost to the Association is substantial, because until we perform a mailing to correct the address information, the materials we are mailing to a bad address just ferment on some post office floor. These are wasted printing and postage costs.

Please keep your information current. Your diligence is greatly appreciated.

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